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Customer Support

We Serve. We Solve. We Satisfy.

OpGen excels at providing customized Whole Genome Mapping Solutions to meet individualized needs.  Are you working on a genomic project with special needs, applications, or challenges?  Whatever your need, we are here to help.  OpGen is committed to conducting business in the highest standards of ethics, integrity, and trust—maintaining customer confidentiality is our daily practice.

Product and Service Details

For important details about OpGen products and services, please see our FAQ page.

Orders and Inquiries

Our technical staff—knowledgeable and experienced with all Whole Genome Mapping applications and methods, sample preparation and shipping procedures—provides personalized, responsive service.  To place an order, request additional information, or inquire about order status, please e-mail or call Customer Support:

CustomerSupport@OpGen.com

US Toll-free: 888.856.2748 (888-85-MapIt)

International: 301.869.9683

Corporate fax: 301.869.9684

See also our list of worldwide distributors for an OpGen distributor in your area