Sales Operations and Inside Sales Representative (m/f/d)
Full-time position

Location: Vienna, Austria

About Ares Genetics

Ares Genetics is a Vienna based digital diagnostics start-up that develops and commercializes next generation solutions for the diagnosis and surveillance of infectious diseases and antimicrobial resistance (AMR). Ares Genetics builds on ARESdb, one of the world’s most comprehensive proprietary databases on the genetics of AMR, and its ARES Technology Platform, a unique artificial intelligence powered bioinformatics AMR platform. Together with our parent company OpGen, we combat infectious diseases with innovative solutions for molecular testing.

To help support our growing NGS service and software business, we are currently recruiting a Sales Operations and Inside Sales Representative (m/f/d) for a staff function role with an unlimited full-time employment contract.

Your role at Ares Genetics 

The Sales Operations and inside Sales Representative is responsible for supporting commercial activity at Ares Genetics. As someone who enjoys communicating and building relationships, you will focus on generating new and pre-qualified leads for sales through various outreach activities. You have an affinity for organization, especially when it comes to supporting the sales team in reaching their goals. You will be able to ensure a smooth sales process from outreach campaigns to lead generation to CRM reporting. You directly support the Head of Business Development at Ares Genetics with the organization and execution of sales tactical activities. Your responsibilities will include:

  • Report to the Head of Business Development and help Ares Genetics grow our commercial channel for our NGS lab-services and software offerings
  • Maintain and curate the sales CRM to ensure accurate information and reporting capabilities
  • Conceptualize, organize and execute outreach campaigns for different market segments
  • Generate new qualified leads to maintain a healthy sales pipeline
  • Communicate and nurture new and existing customer relationships
  • Track and report the sales performance metrics (such as sales cycle) on a monthly basis to ensure target goals are met by the sales team

Requirements

As the ideal candidate, you are efficient and well-organized. While being a self-starter, you also enjoy being an integral part of a multidisciplinary, international team. You fit the following criteria:

  • BSc or equivalent scientific degree in microbiology, genomics, bioinformatics, or a related discipline
  • 2+ Years of experience in inside sales, lead generation and management of the sales funnel
  • Working knowledge of CRM software use and maintenance
  • Excellent communication skills, listening skills, presentation skills, and customer service skills
  • Experience with clients in clinical microbiology, infection prevention, public health laboratories, or a related field is a plus
  • Fluent in German and English (bilingual preferred)

What to expect from us?

  • A varied and exciting challenge in one of the most innovative and rapidly growing segments of the healthcare industry
  • An opportunity to bring innovation to the clinical market impacting positively how infectious diseases are diagnosed and prevented
  • A young, international, and dynamically growing company with short decision pathways and a flat hierarchy
  • An inspirational environment at one of Europe’s most prominent biotech clusters
  • An attractive and competitive salary package
  • A detailed onboarding plan so that you can look forward to a smooth start with the full support of the entire team

We offer a competitive salary package which will, depending on your relevant professional expertise and experience, significantly exceed the minimum of 44.660,00 € annually as defined in the Austrian IT-Collective Agreement 2022 “Kollektivvertrag für Informationstechnologie, Tätigkeitsfamilie ST1”.

If you, like us, enjoy working and winning as a team, and if you are proud of your track record of meeting or exceeding your commercial goals, then we can’t wait to receive your application at hr@ares-genetics.com!

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